Ramp reps faster. Score every call. Step in mid-call.
Every score points to the transcript line that triggered it and the playbook section behind it. Reps see exactly why they missed; managers see the pattern across the team.
30 minutes on your own playbook. Built for sales teams of 10–100 reps. No signup.
Rubric scores
Overall
3.3 / 5
Why objection handling scored 2
Transcript · 21:14
“Yeah I hear you on price. Let me check with the team and circle back on that.”
Playbook · Objection Handling §3
Price objections should be reframed against ROI within the same turn, never deferred.
Trusted by thousands of sales reps from teams like
Most of your calls happen with no one senior in the room.
- You hear three calls a week.
- Your reps make hundreds. The ones that lost you the quarter are in the pile you never opened.
- New reps ramp on luck.
- Onboarding runs on whichever calls a new hire happens to shadow, and whether their manager had a free hour that week.
- You can feel the pattern, not prove it.
- Mike keeps folding on price. Devon undersells the platform. Neither is written down anywhere you can act on.
Plug in your playbook. Get a system that runs on it.
Drop in decks, scripts, wikis. Diony learns your material.
Reps drill against buyers that push back like yours do.
Calls auto-pulled, scored, dropped on your dashboard.
Every call makes
the next call better.
Your top rep's instincts, available to your bottom rep by week three.
WEEK 1 → WEEK 12
Compounds
with every call
- 01
Practice
Reps roleplay against your real buyer types (discovery, demos, objections) until it's second nature.
- 02
Live call
Reps jump on real calls in Close, Zoom, or Meet. Diony is on the line, whispering the next line.
- 03
Auto-score
Every call gets transcribed and scored against your rubric within minutes. No queue, no review meeting.
- 04
Gap analysis
Diony finds the dimension each rep is slipping on, across this week, this segment, this stage.
- 05
Train
Targeted roleplay set or playbook section assigned automatically. Each rep practices exactly what they need to fix.
Rehearse the call that matters. Then get help on the real one.
Point Diony at a lost or stalled call and it resumes the conversation from the turn the deal went sideways: same buyer, same objection, same pressure. Or build the buyer your rep is about to face from scratch: type, personality, and what they push back on.
Configure persona
Editing01 · Scenario
02 · Buyer type
03 · Personality
04 · Top objection
Generated persona
ReadySkeptical Director
Type B · Internal advocate
Sample opening
“I just don't have the bandwidth to evaluate another tool right now.”
Continuing from past call
Sarah Chen at Acme Corp · Discovery · Apr 14
Last said: “I appreciate the demo, but I don't have the bandwidth for another tool right now.”
Breakdown identified at turn 14. Diony resumes from there.
Plus any persona you can describe. Diony generates the voice, accent, and objection set from a short brief. 15+ voices, 40+ languages.
And on the live call, the next line is already on screen.
Diony listens as the call unfolds. The second a prospect raises an objection or sends a buying signal, your rep sees the exact next line, pulled from your playbook and shaped by what was just said. No more “let me get back to you on that.”
Acme Corp · Discovery call
14:22
Diony · LIVE
in 1.4s
PROSPECT · JUST NOW
“We tried something like this two years ago and it didn't stick. Reps just ignored it.”
SUGGESTED NEXT LINE
“Makes sense. That's the failure mode we hear most. What killed adoption back then: was it scoring that felt off, or was it that nothing actually changed in the next call?”
PLAYBOOK §2
- Live on Close, Zoom, Google Meet, and Microsoft Teams. No plugins, no recordings, no lag
- Suggests the next line the moment the prospect raises an objection or sends a buying signal
- Every suggestion cites the playbook section behind it, so reps learn while they sell
Every score, anchored to the moment it was earned.
Pass/fail isn't enough. Each criterion ties to the transcript line that triggered the score and the playbook section behind the standard, so reps can't argue with the verdict, and you don't have to relisten to find the moment.
Call Review · Mike R. · Acme Corp · Discovery · Apr 18 · 38 min
Overall score
72
/ 100
Team benchmark: 47
Criteria passed
8
/ 9
Required misses
0
All required criteria met
Scorecard
Diony Demo Call
Team scorecard · v3
Review Audit
7 sections · 9 criteria
Discovery
Weight 25%73%
Identifies decision criteria and timeline
73/100
“What's the timeline for picking a tool?”
Transcript · 11:42
AI commentary
Playbook · §2.4 Discovery anchorsMike opened with strong agenda-setting and pulled budget context naturally in the first 8 minutes. Missed: didn't pin a specific decision date. The prospect said “Q3” but Mike never narrowed it to a week. Per playbook §2.4, anchor a date before transitioning to product.
Tie features to prospect pain points
Weight 20%85%
Ties each feature back to a stated pain
88/100
“Since you mentioned 6 hrs/week on reviews…”
Transcript · 19:08
Demo timing and pacing
82/100
Walked the rubric editor in under 4 minutes
Transcript · 22:14
AI commentary
Playbook · §4.1 Demo pacingMike tied the dashboard heatmap directly to the prospect's stated bottleneck: manual call review burning a full day a week. Demo pacing was crisp; he didn't dwell on the rubric editor once the buyer nodded. Feedback note: two demo features (assignments, integrations) were skipped. Re-introduce on the follow-up call so the deck doesn't surprise procurement.
Objection handling
Weight 20%68%
Call control
Weight 15%81%
+ 3 more sections collapsed
avg 76% · all passed
Change the rubric. Re-score every past call.
The rubric is the contract between you and the system. Tune a weight, add a criterion, swap MEDDIC for your own framework, and Diony re-scores everything in your library against the new standard. No manual re-review.
- Start from MEDDIC, BANT, NEPQ, SPIN, GAP, or write your own from scratch
- Different rubrics per segment (SMB vs. Enterprise vs. Renewal)
- Change the rubric, re-score every historical call in one click. No manual re-review
Rubric editor
Drag to reorder · click weight to adjust
Start from
Dimensions
Discovery depth
25%
Value articulation
30%
Objection handling
25%
Call control
20%
62 historical calls will be re-scored under this rubric.
Save & re-scoreYour Monday morning, in one email.
The calls that mattered, the top mover, the rep slipping, and the one thing to do today. Reply “approve” and Diony queues the feedback and lines up the training.
Diony · Weekly digest
Mon · 8:00am
To: alex@yourcompany.com · Subject: Last week on your team
This week
42 calls scored · team avg 3.5 ↑ +0.1 from last week
Top mover
Sarah P.
↑ +0.6 → 4.3 avg · best week on objection handling
Needs attention
Jordan H.
↓ price objection → 1.9 · 3 deals at risk
Suggested action
Assign Price reframe §3.2 + 3 roleplay reps to Jordan H.
The training routes itself to the right rep.
The score isn't the end of the loop. The assignment is. When a dimension slips, Diony drafts the training, picks the playbook section, and queues it for your approval. You stop deciding who needs what; you just say yes.
- Diony writes the assignment. You approve, edit, or reject
- Each suggestion picks the exact roleplay set and playbook section to revisit
- Reps see the new assignment in their queue the same day, with the failing call attached
Suggested assignments
3 reps · this weekMike R.
Objection handling: 2.1 avg
Suggested
Roleplay set: ‘Price pushback from skeptical CFO’ (5 reps)
Due Fri
ApproveDevon T.
Discovery depth: 2.4 avg
Suggested
Listen & annotate: 3 top-rep discovery calls (45 min)
Due Mon
ApproveJordan H.
Value articulation: 2.6 avg
Suggested
Playbook §4 quiz + 2 roleplay reps
Due Wed
ApproveMore pipeline, in a fraction of the manager time.
%
Faster ramp
From ICP-aware roleplay reps run before their first live call.
×
More practice reps
Compared to traditional shadow-and-debrief training cycles.
hrs
Saved per manager / week
Hours back from manual call reviews and 1:1 prep.
What changes the day you stop reviewing calls by hand.
Fits the stack you have. Survives the security review.
Pull calls from your conversation tool, sync deals from your CRM, ingest playbooks from your knowledge base. We ship integrations in the order pilot teams ask for them, so if one would unblock your rollout, saying so on the demo moves it up the list.
Conversation intelligence
- GongAvailable
- ChorusAvailable
- Clari CopilotComing soon
CRM
- SalesforceAvailable
- HubSpotAvailable
- AttioComing soon
Calling & meetings
- ZoomAvailable
- Google MeetAvailable
- Microsoft TeamsAvailable
Outbound & enablement
- OutreachAvailable
- SalesloftAvailable
- SlackAvailable
Knowledge & files
- Google DriveAvailable
- NotionAvailable
- ConfluenceAvailable
Your playbooks and call data stay walled off from every other customer, and are never used to train models for anyone else. Encryption in transit and at rest. We send the DPA, the security questionnaire, and the current audit status the same day you ask.
- SOC 2 Type II
- Audit in progress
- GDPR-ready
- DPA on request
- EU + US data residency
- Pick where your calls live
- SSO + audit logs
- SAML, SCIM on Scale plan
Need a specific control (HIPAA BAA, ISO 27001, regional residency)? Ask on the demo. We'll tell you the real status, not a roadmap line.
Why we built Diony
Every sales team has a top rep who does something specific the rest of the team hasn't copied yet. Generic AI tools can't see it. They only know the textbook. Diony is built on a simple bet: the playbook your team actually runs on should be the playbook your AI sales infrastructure is built on.
Cristian Florea
CEO, Diony
Two ways to roll out Diony.
Both start with a pilot on your real playbooks.
Team
For sales orgs of 5–25 reps standardizing how every call gets reviewed.
- Up to 25 rep seats
- Unlimited playbook uploads and collections
- AI roleplay with configurable personas
- Call review with 4-dimension rubric
- Email support, business hours
Scale
For sales orgs of 25+ reps with multiple managers and segments.
- Everything in Team, plus:
- Unlimited seats with role-based access
- Custom rubrics per agent (SMB vs. Enterprise)
- SSO + audit logs
- Dedicated CSM and onboarding
Every pilot runs on your actual playbook. We'll score a real call from your team and show you the output before you commit to anything.
Questions you'd ask on the demo
How does Diony learn our playbook?
You upload sales decks, scripts, objection docs, and product wikis. We read every page and use them as the source of truth for every roleplay and every call score, so the feedback your reps get is the feedback you'd actually give them, not generic textbook advice.
Is our content private? Can other customers see it?
Your playbooks, calls, and conversations stay entirely yours. They're walled off from every other customer's data, and we never use what you upload to improve scoring or feedback for anyone else's team. What you put in only ever shapes the system for your reps.
How accurate is the call scoring?
Every score comes with receipts: the exact transcript quote and the exact playbook section behind it. If you disagree with a score, you can see what the system weighed, and adjust your rubric or your playbook so the next call gets scored the way you want.
How long does onboarding take?
A working pilot in under a week. Upload your playbooks on day one. Set up your rubric and your buyer types on day two. Your reps are running roleplays and uploading calls by day three. Full team rollout typically takes 2–3 weeks.
What about Gong, Salesforce, HubSpot integrations?
Today you bring calls in by direct upload or shared link. Native Gong and HubSpot connections are on the near-term roadmap. If a specific integration would unblock a rollout for you, tell us on the demo. It shapes our priority.
How is Diony priced?
Per-rep, billed annually, with volume tiers as the team grows. The Team plan covers 5–25 rep orgs; Scale is custom for 25+ seats with role-based access, custom rubrics per segment, and SSO. We share full numbers on the demo so we can match the plan to your team size and rollout timeline.
What's the contract length?
Annual contracts, paid up-front or quarterly. Every engagement starts with a paid pilot, typically 30 days, run on your real playbook and a sample of your team's calls, so you see scoring on your content before you commit to a full year.
See it run on your own playbook.
30-minute walkthrough on a real call from your team. You'll see scoring, mid-call guidance, and the manager view, on your content, on screen.